Interakt enables small & medium businesses to manage customer interactions, facilitate sales and customer support on WhatsApp. Powered by official WhatsApp Business APIs, Interakt provides a shared Inbox, campaign manager, Shopify integration & more
For more, check out : www.interakt.shop
OVERVIEW
Interakt is a B2B SaaS platform that allows business owners to interact with their customers in an efficient manner. Shared team inbox, personalized notifications, template creation and contacts management are some of the key features that Interakt offers.
During the period of 19 months working as full time UX Designer, I was closely collaborating with Business Head, Product Managers, Software Engineers and other teams such as marketing and business development to shape the product which is currently being used by large number of organizations in India.
ROLE
UX Designer
CONTRIBUTION
Research, Competitive Analysis, Interface Design, Information Architecture, Interactions, Visual Design, Client Onboarding, Prototyping and Testing
TOOLS
Figma, Miro, FigJam, Asana
DURATION
19 Months(Feb 2020-Aug 2021)
PLATFORM
Desktop Webapp, Android
Since the page is under development, it might take a while for it to be fully updated.